Cookie Policy
How Clover & Candle uses cookies
This Cookie Policy explains how Clover & Candle uses cookies and similar technologies on cloverandcandlee.com to support a smooth, secure and personalised experience across our restaurant, menu, card lounge and offline poker content.
At a glance
- Cookies help us keep the site secure and reliable.
- We use analytics to understand how guests explore our restaurant and card lounge pages.
- You can manage your cookie preferences at any time.
1. About this Cookie Policy
This Cookie Policy explains how Clover & Candle ("Clover & Candle", "we", "us" or "our") uses cookies and similar technologies on https://cloverandcandlee.com (the "Website"). It applies to all areas of our Website, including pages dedicated to our restaurant, seasonal menu, card lounge, offline poker evenings, social card play, private events and contact information.
This Cookie Policy should be read together with our Privacy Policy, which describes how we handle personal information more broadly, and our Responsible Play page, which sets out our approach to safe, recreational card play at our venue.
2. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to support essential security features, and to provide information to website owners.
Cookies on our Website may be set directly by Clover & Candle (first-party cookies) or by carefully selected third parties that provide digital services to us (third-party cookies). Some cookies are necessary for the Website to function, while others help us understand how guests explore our restaurant and card lounge information so we can continue to refine the experience.
In addition to cookies, we may use similar technologies such as pixels, tags and local storage. For simplicity, we refer to all of these together as "cookies" in this policy.
3. How we use cookies on cloverandcandlee.com
We use cookies to support a premium, seamless experience as you explore the Clover & Candle Website and learn about our contemporary Australian steakhouse, seasonal menu, card lounge and offline poker evenings. In particular, we use cookies to:
- enable essential features such as secure page loading and basic navigation between sections like Restaurant, Menu, Lounge and Poker;
- remember your cookie preferences so that your choices are respected every time you visit;
- understand how guests interact with our content about the card room, poker tables, social poker evenings and private events so we can refine what we present online;
- monitor site performance to ensure the Website remains fast and reliable;
- keep our digital environment secure and protect against misuse.
Our use of cookies is strictly aligned with our focus on recreational social entertainment in our card lounge. All offline poker, card lounge activities and poker tables are designed exclusively for friendly, recreational card play using symbolic poker chips. We do not use cookies to enable any form of gambling, betting or real-money play.
4. Types of cookies we use
4.1 Strictly necessary cookies
These cookies are essential for the operation of our Website and cannot be switched off in our systems. They are usually set in response to actions made by you, such as navigating between pages, accessing secure areas, or updating your cookie settings.
Without these cookies, services you have requested, such as viewing details about weekly poker nights, browsing our seasonal menu, or submitting an enquiry via the Contact Us page, may not function properly.
- maintain secure sessions between pages;
- remember your privacy and cookie consent choices;
- balance traffic across our infrastructure;
- help us detect and prevent misuse or technical issues.
4.2 Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use our Website so we can continue to refine our digital experience. For example, they may show us how often guests explore content about the card lounge, poker tables, private poker sessions, or chef recommendations and signature cocktails.
We generally view this information in aggregated form and do not use it to identify you directly. These cookies may collect information such as:
- which pages you visit and how long you stay on them;
- which links you click (for example, to Events or Poker pages);
- the type of device and browser you use;
- rough location information (such as city or region) based on your IP address, which is often truncated or anonymised by our analytics tools.
We use this insight to improve how information about our restaurant, social poker community, private card room and group dining experiences is presented, and to ensure the Website remains intuitive and accessible.
4.3 Functionality cookies
Functionality cookies allow the Website to provide enhanced features and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
These cookies help us remember choices you make, such as your cookie settings, preferred language (English for our Australian audience) or whether you have already interacted with a notification, such as our age-appropriateness or responsible play information relating to recreational card play.
4.4 Marketing and experience cookies
Marketing and experience cookies may be used to tailor the way information appears on our Website, such as featuring particular stories about seasonal menu highlights, private events or social poker nights. Where used, these cookies are designed to enhance your experience of our brand online, not to promote any form of gambling or real-money play.
We use these cookies cautiously and in line with our commitment to responsible, recreational card play using symbolic poker chips only.
5. Third-party cookies
Some cookies on cloverandcandlee.com may be set by third parties. These trusted partners help us provide analytics, security and rich content. Examples may include:
- analytics providers that help us understand how visitors explore our restaurant, menu, card lounge and offline poker pages;
- security and performance services that help us detect technical issues and protect our Website;
- embedded content tools (for example, to display maps for our location) that require cookies to function correctly.
Third parties may use their cookies in accordance with their own privacy and cookie policies. Where possible, we configure these services to respect your choices made through our cookie banner and preference centre.
6. Managing your cookie preferences
6.1 Using our on-site cookie controls
When you first visit cloverandcandlee.com, you will see a cookie banner that allows you to accept or customise non-essential cookies. You can revisit your choices at any time by selecting "Manage cookie preferences" on this page or from the cookie banner (where available).
6.2 Browser settings
Most web browsers allow you to:
- see which cookies are stored on your device;
- delete cookies individually or all at once;
- block cookies from specific sites; and
- block all cookies from being set.
Please note that blocking or deleting certain cookies may affect how our Website functions. For example, you may not be able to access some parts of the site or your preferences for how we present information about the card room, poker evenings or private events may not be saved.
Instructions for managing cookies can usually be found in your browser's "Help" or "Settings" menu. For more information, you can also visit independent resources that explain how cookies work and how to manage them across common browsers.
7. Cookie duration and retention
Cookies may remain on your device for different periods of time:
- Session cookies are temporary and are deleted when you close your browser. We use these mainly for essential purposes, such as supporting secure navigation between pages like Menu, Lounge and Poker.
- Persistent cookies remain on your device for a set period or until you delete them. They help us remember your preferences (for example, your cookie choices or that you have already interacted with our responsible play messaging about recreational card play).
The specific duration of each cookie varies. We aim to keep retention periods proportionate to the purpose of the cookie and to minimise data where possible.
8. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, our services, applicable laws or our approach to privacy and responsible digital practices.
When we make material changes, we will revise the "Last updated" date at the top of this page and may provide additional notice on our Website. We encourage you to review this Cookie Policy periodically to stay informed about how cookies support your experience of our restaurant, card lounge and offline poker content.
9. Contact us about cookies
If you have any questions about how we use cookies or how they relate to your experience of Clover & Candle's restaurant, menu, card lounge or offline poker information, you can contact us using the details on our Contact Us page.
When you contact us, please include enough detail about your query (for example, which browser and device you are using, and which part of the Website you were visiting) so that we can assist you effectively.
10. Related policies and information
This Cookie Policy works alongside other key documents that describe how we operate Clover & Candle, both online and at our physical venue in Australia:
- Privacy Policy – how we collect, use and protect personal information.
- Terms and Conditions – the terms that apply when you use our Website.
- Responsible Play – our approach to safe, social and recreational card play in our card lounge and during offline poker evenings.
Across all of these policies, we emphasise that our offline poker, card lounge activities and poker tables are designed exclusively for recreational social entertainment using symbolic poker chips. We do not host or promote gambling, betting, real-money play or real-money prizes.